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Question 1 of 69
1. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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7. I don’t want to go to the party. I know I it.
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Question 2 of 69
2. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- I’m spending New Year’s Eve in Scotland.
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1. I / spend / New Year’s Eve in Scotland
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Question 3 of 69
3. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- We aren’t going away at Christmas.
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2. we / not go / away at Christmas
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Question 4 of 69
4. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- They’re travelling to Basel on Saturday.
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3. they / travel / to Basel on Saturday
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Question 5 of 69
5. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- When is Simon getting a new car?
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4. when / Simon / get a new car?
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Question 6 of 69
6. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- I’m not having dinner with Marco tonight.
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5. I / not have / dinner with Marco tonight
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Question 7 of 69
7. Question
Make sentences about future arrangements using the present continuous.
Sort elements
- Where are you meeting Tessa?
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6. where / you / meet Tessa ?
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Question 8 of 69
8. Question
Complete the sentences with who, which, or where.
1. ‘Café’ is a word __________ comes from the Spanish word ‘cafeterÃa’.
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Question 9 of 69
9. Question
Complete the sentences with who, which, or where.
2. This is the restaurant __________ we had dinner.
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Question 10 of 69
10. Question
Complete the sentences with who, which, or where.
3. Kangaroos are animals __________ live in Australia.
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Question 11 of 69
11. Question
Complete the sentences with who, which, or where.
4. A flight attendant is a person __________ looks after passengers on a plane.
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Question 12 of 69
12. Question
Complete the sentences with who, which, or where.
5. A snack bar is a place ___________ you can get a drink or a meal.
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Question 13 of 69
13. Question
Complete the sentences with who, which, or where.
6. He’s the man ___________ lives next door to my grandparents.
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Question 14 of 69
14. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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1. One day I around the world.
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Question 15 of 69
15. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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2. What you when you leave university?
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Question 16 of 69
16. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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3. It’s very late. We ` this report today.
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Question 17 of 69
17. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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4. Do you think Martin his exams?
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Question 18 of 69
18. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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5. Hurry up! We the train.
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Question 19 of 69
19. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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6. You don’t need an umbrella. It .
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Question 20 of 69
20. Question
Complete the sentences. Use the correct form of going to and a verb from the box.
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8. How long Janos and Aisa in Turkey?
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Question 21 of 69
21. Question
Complete the airport words in the sentences.
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1. Which  do international flights leave from?
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Question 22 of 69
22. Question
Read the advert again. Answer the questions with P (Prague), V (Vienna) or B (Budapest).
________________________________________________________________________________
Prague
The tour starts in Praque, capital of the Czech Republic. A free bus takes you from the airport to your hotel, where you spend three nights. The price includes a tour of the city, a cruise on the Vitava River, a visit to a spa resort, and a performance at the Laterna Magika theatre. From Prague you travel first class by train to your next destination: Vienna.Vienna
The Austrian capital has many spectacular monuments, whichyou can visit with the free 72-hour travel card which you receive when you arrive in Vienna. The price also includes a tour of the city, Viennese coffee and cakes at the famous Hotel Sacher, and a performance at the opera. After your three nights in Vienna you travel first class by train to your final destination: Budapest.Budapest
You spend your last three nights in Budapest, the capital city of Hungary, where there are plenty of places to explore. The city is divided into two parts: the old historic city of Buda on the hill, and the commercial city of Pest on the other side of the River Danube. The price includes a tour of the city with a visit to the Parliament building, a typical Hungarian dinner, a performance of classical music, and the return journey from your hotel to the airport.Question:
go to a place to relax
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Question 23 of 69
23. Question
Complete the airport words in the sentences.
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2. Flight 460 to Malaga leaves from  number 27.
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Question 24 of 69
24. Question
Listen to two people, Chris and Dawn, talking about an Interrailing holiday.
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Question:
Which countries is Dawn visiting?
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Question 25 of 69
25. Question
Complete the airport words in the sentences.
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3. After the flight they went to  reclaim to get their suitcases.
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Question 26 of 69
26. Question
Complete the airport words in the sentences.
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4. We went through passport  before we got on the plane.
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Question 27 of 69
27. Question
Complete the airport words in the sentences.
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5. I can’t carry all these bags. I need a .
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Question 28 of 69
28. Question
Complete the airport words in the sentences.
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6. She didn’t stop at  as she had nothing to declare.
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Question 29 of 69
29. Question
Complete the airport words in the sentences.
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7. You can take the  or the stairs to the next floor.
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Question 30 of 69
30. Question
Complete the sentences with the correct word or phrase.
1. Tidy is the __________ of untidy.
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Question 31 of 69
31. Question
Complete the sentences with the correct word or phrase.
2. A dictionary has different uses, __________ you can use it to check pronunciation.
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Question 32 of 69
32. Question
Complete the sentences with the correct word or phrase.
3. An onion is a __________ of vegetable.
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Question 33 of 69
33. Question
Complete the sentences with the correct word or phrase.
4. A market is a __________ where you can buy fresh fruit and vegetables.
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Question 34 of 69
34. Question
Complete the sentences with the correct word or phrase.
5. A passport is __________ which you need when you travel abroad.
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Question 35 of 69
35. Question
Complete the sentences with the correct word or phrase.
6. Fat and overweight have a __________ meaning, but overweight is more polite.
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Question 36 of 69
36. Question
Complete the phrases with the correct preposition.
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1. wait a friend
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Question 37 of 69
37. Question
Complete the phrases with the correct preposition.
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2. fall love with someone
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Question 38 of 69
38. Question
Complete the phrases with the correct preposition.
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3. worry a problem
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Question 39 of 69
39. Question
Complete the phrases with the correct preposition.
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4. write an email somebody
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Question 40 of 69
40. Question
Complete the phrases with the correct preposition.
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5. spend money books
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Question 41 of 69
41. Question
Complete the phrases with the correct preposition.
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6. pay a meal
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Question 42 of 69
42. Question
Complete the phrases with the correct preposition.
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7. disagree somebody
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Question 43 of 69
43. Question
Write the words from the box next to the phonetic transcriptions.
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Question 44 of 69
44. Question
Write the words from the box next to the phonetic transcriptions.
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Question 45 of 69
45. Question
Write the words from the box next to the phonetic transcriptions.
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Question 46 of 69
46. Question
Write the words from the box next to the phonetic transcriptions.
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Question 47 of 69
47. Question
Write the words from the box next to the phonetic transcriptions.
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Question 48 of 69
48. Question
Choose the stressed syllable.
1. pa|ssen|ger
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Question 49 of 69
49. Question
Choose the stressed syllable.
2. in|ter|na|tio|nal
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Question 50 of 69
50. Question
Choose the stressed syllable.
3. ba|ggage
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Question 51 of 69
51. Question
Choose the stressed syllable.
4. de|par|tures
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Question 52 of 69
52. Question
Choose the stressed syllable.
5. e|xam|ple
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Question 53 of 69
53. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
1. Question:
James helps passengers with their _____.
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Question 54 of 69
54. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
2. Question:
James says that people are usually _____.
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Question 55 of 69
55. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
3. Question:
In her job, Teresa _____ all day.
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Question 56 of 69
56. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
4. Question:
Teresa thinks her job is _____.
CorrectIncorrect -
Question 57 of 69
57. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
5. Question:
Husain doesn’t talk about _____.
CorrectIncorrect -
Question 58 of 69
58. Question
Read the article about people who work at Heathrow airport and Choose the correct answer.
_____________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
6. Question:
Husain enjoys working as a terminal controller because _____.
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Question 59 of 69
59. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
1. Question:
The bad thing about my job is getting up early. _____
CorrectIncorrect -
Question 60 of 69
60. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
2. Question:
My job changes all the time. Â _____
CorrectIncorrect -
Question 61 of 69
61. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
3. Question:
Before starting work, I went to college. Â _____
CorrectIncorrect -
Question 62 of 69
62. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
4. Question:
Before this job, I did many different jobs here. Â _____
CorrectIncorrect -
Question 63 of 69
63. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
5. Question:
I feel tired in the evening. Â _____
CorrectIncorrect -
Question 64 of 69
64. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
6. Question:
My job is to keep passengers safe at all times. _____
CorrectIncorrect -
Question 65 of 69
65. Question
Write J for James, T for Teresa, or H for Husain.
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Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
7. Question:
I help passengers have a good journey through the airport terminal. Â _____
CorrectIncorrect -
Question 66 of 69
66. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
8. Question:
I talk to people on my mobile phone a lot. Â _____
CorrectIncorrect -
Question 67 of 69
67. Question
Write J for James, T for Teresa, or H for Husain.
______________________________________________________________________________________________________________________________________
Airport jobs
At Heathrow airport, there are hundreds of interesting jobs people can do. We spoke to three people who work there.
James Green, 26, security officer
‘After I left college, I worked for a security company abroad. I wanted to come back to the UK so I applied for a job as a security officer at Heathrow. It’s our job to keep passengers and staff safe at all times. I meet passengers from all over the world every day and help them with their problems. People are usually friendly, but sometimes they get angry, especially if there are long queues or delays.’
Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
9. Question:
I deal with problems at passport control. Â _____
CorrectIncorrect -
Question 68 of 69
68. Question
Choose the five sentences that are correct.
CorrectIncorrect -
Question 69 of 69
69. Question
Listen to five conversations. Match the conversations with what the speakers are planning to do (A–E).
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Conversation 1Â
Conversation 2Â
Conversation 3Â
Conversation 4Â
Conversation 5Â
AÂ to go to a conference
BÂ to cook dinner
CÂ to go to the airport
DÂ to teach English
EÂ to go cycling
CorrectIncorrect -